Not exactly. A website must go beyond one-way communication, meet definable customer needs, and achieve company goals. Most websites are too wordy, asking viewers to read the site like a book instead of finding ways to use the site as an interactive branch of the business. Text-heavy sites are built with the incorrect assumption that visitors will patiently click one page after another and read every word, eventually finding what it is they are looking for. These sites fall short of quickly directing visitors to critical information, and fail to encourage an actionable goal out of their visitors. Read past the break to learn how your site can avoid the same fate.