Wouldn’t you like to know what visitors to your site are thinking? Certainly an unhappy or pleased visitor could email you through your capture form, but I’ve discovered a better way. One of my clients turned me on to a new program; it’s great for all flavors of sites, but extraordinarily important for ecommerce sites.
Whether you're writing a corporate manifesto or publishing the latest press release, it's important to realize the differences of web vs. print. And no, it's not just that one appears on your screen while the other gives you ink stains. Take advantage of these internet tweaks to get the most from your every word:
You’ve put together a brilliant blog post illustrating your company’s newest product, or an upcoming event guaranteed to make your business the talk of the town. The post goes live, and then a couple of hours later you check back and notice a comment sitting at the bottom. Expecting lavish praise, you find instead someone claiming your company cheated them, did a poor job, or (worse yet), fired them for no reason. This isn’t a nightmare, it’s an opportunity.
Recently on the Sitepro Blog, we have switched to using an enhanced commenting system called Intense Debate. Intense Debate provides many features that will supercharge the community, increase comments, and increase pageviews. Some notable features include commenter profiles, reputation scores, email notifications, reply by email, and facebook integration. Watch my screencast and read all about the awesomeness that is Intense Debate!
