Remote Operations Center Solutions
Complete visibility and control for remote operational efficiency
Monitor, manage, and optimize your critical infrastructure in real-time, from anywhere, with SitePro’s cutting-edge remote operations center software.
One Platform for Unlimited Assets
SitePro is specifically tailored to streamline remote operations
 Gain instant visibility into assets across your entire operation
- Unified dashboard for all facilities with easy-to-see health indicators, alarms, and video feeds
- Live data streams for key metrics and historical trending data analysis to help improve operational efficiency
- Map-based view for high-level geographical overview down to granular device-level monitoring
Redundant communications and power sources provide routine responses via control logic with no blind spots
- Maintain control even in service outage with automatic data syncing upon reconnection
- Adjust automation set points remotely from our dedicated mobile app or secure web portal
- Review logs of every manual and automated command for audits with dependable timestamps
Take command of your assets through immediate response with no travel
- Control equipment from anywhere, including pumps, valves, generators, fans, and more
- Assign control vs monitoring permissions on a user-by-user basis to limit access
- Operate with confidence using built-in, patented, and award-winning remote control
Focus on important issues with configurable alarms to reduce noise and fatigue
- Adjust thresholds on alarms by site or equipment type
- Integrated with SitePro’s surveillance cameras for more context
- Intuitive dashboard with analytics to highlight areas of potential maintenance
Start the day by reviewing your SitePro Command Center dashboard over a cup of coffee. See a quick system health summary, and note that overnight reports confirm all equipment metrics and critical processes stayed within preferred thresholds.
From a field tablet, you utilize SitePro’s mobile app to have a live view of the status of each site at one time. An automated alert is sent to your email and via text message notifying you of a pump trending hot. You remotely make adjustments to the RPM setpoint or switch to a backup pump and send a note to the site supervisor to check on the pump when he’s at the site. Via the alarms dashboard, you’re able to see that he also received the alert and marked it as resolved when you made the adjustment.
Your operator informed you that the pump is now operating as it should following control changes. Now, an engineer is coordinating with you to review the data historian, noting that the high temp alert has trended over the last few weeks. The team is able to isolate the root cause of the pattern, collaborates with operators to deploy updated automation logic, monitors the results in real time, and documents the improved performance for management review.
The leadership team receives a daily summary email with a report showing specific KPIs, including alarms and production metrics. The engineer and operations notes regarding pump performance are reviewed. Executives then export charts and graphs with long-term performance trends for forecasting, decision making, and strategic planning for an upcoming board presentation.
Communication is seamless across your organization with access to SitePro’s monitoring, control, analytics, and reports platform. You’re able to enjoy time at home relaxing, knowing you’ll be alerted if any equipment begins to operate outside of its present thresholds, and can respond quickly to any issues.
Tailored Solutions
Packages built to improve operational efficiency for remote assets
SitePro offers flexible packages designed to help you reduce costs, increase performance, and improve communication across your entire organization.
Essential tools for real-time visibility and alerts
Good for: Operations focused on oversight and notification systems
Considerations: Remote control and configuration changes require additional packages
Advanced monitoring capabilities plus remote equipment control
Good for: Operations needing hands-on remote management and custom dashboards
Considerations: Equipment additions and configuration changes still require technical support
Full suite of features with drag-and-drop configuration tools
Good for: Operations wanting to make developmental changes without a technician or engineer
Considerations: Equipment Wizards and no-code tools provide unlimited configuration flexibility
Popular Add-Ons
Remote operations modules
Expand the power of your SitePro platform and manage all your operations from a single centralized location to gain even greater control.
FAQ
Answers to your most common questions
A remote operations center is a centralized hub where critical infrastructure and processes are monitored and controlled from a distant location. It leverages advanced software, machine learning, and technology to provide real-time data, enable automation, and facilitate proactive management, significantly enhancing productivity, operational oversight, and responsiveness.
With systems like SitePro, users can connect sensors, equipment, and sites into one unified platform to operate assets from anywhere. It helps teams detect problems early, automate responses, and maintain visibility across all sites, whether managing one facility or hundreds.
Benefits include reduced costs, improved production, and regulatory compliance. These affect everyone involved in the organization. For operators, the value is real-time visibility and easier control from any device. Engineers gain rich insights for analysis, optimization, and automation. Executives see performance dashboards and reports that guide strategic decisions.
Together, these roles use a remote operations center for monitoring and control to work more efficiently, respond faster, improve operational efficiency, and act with greater confidence.
A remote operations center works by integrating data from various sensors, devices, and systems across an infrastructure into a single, unified platform. This data is then analyzed in real-time, allowing operators to monitor performance, detect anomalies, and issue commands remotely. Automation and smart alarms further streamline operations, enabling efficient management without the need for on-site presence.
By continuously monitoring performance and automating key responses, the platform helps prevent small issues from leading to costly downtime. Operators can view alarms in real time, engineers can analyze trends to optimize processes, and managers can track performance metrics to ensure targets are met. Empowered by a remote operations center platform, this can all take place in one system.
In short – yes. Only authorized users can start, stop, or adjust equipment like pumps, generators, and valves from our secure interface. Built-in safety protocols, user permissions, and the control audit ensure that remote actions are performed safely and traceably, which protects both personnel and assets.
Your data is securely logged and backed up, and is stored both on-site and in the cloud. Access is role-based and audited, meeting modern cybersecurity and compliance standards. This ensures you keep full control and transparency over your operations.
